Engaging the Team at Zingerman's Mail Order
Routledge · 2004 · 1 issue
About the series
Based on the lean management principles of the Toyota Production System, this single-issue comic from Routledge (2004) uses a fictional Zingerman's Mail Order team to illustrate real-world business problem-solving. Illustrated by Jazmín Morales and written by Eduardo Lander, Jeffrey K. Liker, and Tom Root, it offers a unique, visual entry point into operational efficiency.